Auto-reply to repetitive customer requests from your phone, in your own words, freeing you to focus on more complex interactions.
import { getAvailableDriver } from '../lib/drivers.js';
import { createInvoice, getInvoice } from '../lib/invoice.js';
// PizzaZoom Order Workflow - figure what type of pizzas, then pickup or carrier out, send invoice url.
export default async function PizzaOrder({context, customer}) {
if (!context.pizza) return { instructions: 'Figure out what pizza sizes and toppings are needed for order' };
if (!context.invoiceId && context.delivery_method) {
const invoice = await createInvoice(context.pizza);
const intro = `${context.delivery_method === 'delivery' ? 'Order will be sent over in 30 minutes' : 'Order will be ready for pickup in 30 minutes at 123 Nark Ave Seattle WA 98122'}.`;
return {
message: `${intro}.\n\nThe total is ${invoice.total}, you can pay at this url: ${invoice.invoiceUrl}`,
contextUpsert: { invoiceId: invoice.id, invoicePaid: false }
}
}
if (!context.invoicePaid && context.invoiceId) {
const invoice = await getInvoice(context.invoiceId || ''});
return { instructions: `Let user know order is ready for payment at ${invoice.invoiceUrl}`
}
if (context.delivery_method === 'pickup') {
return [
{
instructions: `Let user know their order will be ready at ${moment().add(30, 'minutes').format('h:mm a')}`,
},
{
instructions: `Find out if everything was delivered, and let the user know to contact if there are any issues`,
forward: {
mode: 'after-reply'
},
scheduled: moment().add(30, 'minutes').unix() }
];
// @TODO - delay and notify user for feedback and if they got their pizza
}}import { EventResponse } from '@scout9/app';
import { CRM } from '../lib/customers';
function Example() {
const [enabled, setEnabled] = useState(true);
return ( <form action="/notification-settings" method="post"> <Switch checked=enabled onChange={setEnabled} name="notifications">{/* ... */}</Switch> <button>Submit</button> </form>) }
Auto-reply to repetitive customer requests from your phone, in your own words, freeing you to focus on more complex interactions.
import { getAvailableDriver } from '../lib/drivers.js';
import { createInvoice, getInvoice } from '../lib/invoice.js';
// PizzaZoom Order Workflow - figure what type of pizzas, then pickup or carrier out, send invoice url.
export default async function PizzaOrder({context, customer}) {
if (!context.pizza) return { instructions: 'Figure out what pizza sizes and toppings are needed for order' };
if (!context.invoiceId && context.delivery_method) {
const invoice = await createInvoice(context.pizza);
const intro = `${context.delivery_method === 'delivery' ? 'Order will be sent over in 30 minutes' : 'Order will be ready for pickup in 30 minutes at 123 Nark Ave Seattle WA 98122'}.`;
return {
message: `${intro}.\n\nThe total is ${invoice.total}, you can pay at this url: ${invoice.invoiceUrl}`,
contextUpsert: { invoiceId: invoice.id, invoicePaid: false }
}
}
if (!context.invoicePaid && context.invoiceId) {
const invoice = await getInvoice(context.invoiceId || ''});
return { instructions: `Let user know order is ready for payment at ${invoice.invoiceUrl}`
}
if (context.delivery_method === 'pickup') {
return [
{
instructions: `Let user know their order will be ready at ${moment().add(30, 'minutes').format('h:mm a')}`,
},
{
instructions: `Find out if everything was delivered, and let the user know to contact if there are any issues`,
forward: {
mode: 'after-reply'
},
scheduled: moment().add(30, 'minutes').unix() }
];
// @TODO - delay and notify user for feedback and if they got their pizza
}}import { EventResponse } from '@scout9/app';
import { CRM } from '../lib/customers';
function Example() {
const [enabled, setEnabled] = useState(true);
return ( <form action="/notification-settings" method="post"> <Switch checked=enabled onChange={setEnabled} name="notifications">{/* ... */}</Switch> <button>Submit</button> </form>) }
Scout9 boost WeclomeHome's daily customer reach from 45 per employee to 1900. See it in practice
71% of consumers expect authentic interactions, which typically boosts revenue by 40% through personalized marketing. However, scaling personal conversations via SMS or email traditionally makes this impractical.
$63 billion
Pre authentic engagement strategies
Revenue from standard digital engagement tactics.
$89 billion
Improved business performance from authentic engagement tactics
Companies that grow faster drive 40 percent more of their revenue from personalization.
71% of Customers
Expect Authentic Interactions
Seventy-one percent of consumers expect companies to deliver personalized interactions. And seventy-six percent get frustrated when this doesn't happen.
Customers expect companies to deliver personalized interactions, 76% get frustrated when this doesn't happen.
$63 billion
Pre authentic engagement strategies
Revenue from standard digital engagement tactics.
$89 billion
Improved business performance from authentic engagement tactics
Companies that grow faster drive 40 percent more of their revenue from personalization.
71% of Customers
Expect Authentic Interactions
Seventy-one percent of consumers expect companies to deliver personalized interactions. And seventy-six percent get frustrated when this doesn't happen.
Customers expect companies to deliver personalized interactions, 76% get frustrated when this doesn't happen.
Pick or build out your own
so you can save time.Building Trust Through Authentic Conversations
Scout9 is AI human augmentation software that extends your words and voice to thousands of parallel conversations by auto responding to repetitive requests, giving you time to respond to urgent ones.
Hold hundreds of customer conversations in parallel, respond directly when needed